Charter Guide | PrivateJeter
Pre-Flight Preparation
1. How early should I arrive at the airport?
We recommend arriving at least 1 hour before your flight departure. This ensures you have enough time to complete security checks and boarding procedures.
2. Do I need to bring a passport and other travel documents?
For international flights, a valid passport and visa (if applicable) are required. For domestic flights, a valid government-issued ID is generally needed. Please check specific requirements based on your destination.
规划国际私人飞机包机时，需了解各国的旅行限制和要求。访问美国国务院旅行信息以获取最新的旅行建议。
3. What are the packing recommendations?
Ensure your luggage complies with the airline's weight and size limits. Valuable items and important documents should be carried with you. Avoid packing prohibited items such as flammable materials, explosives, and sharp objects.
In-Flight Experience
4. Can I use electronic devices during the flight?
Please turn off all electronic devices or set them to flight mode during takeoff and landing. You can use electronic devices during the flight, but follow the crew's instructions.
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5. What entertainment and dining services are provided during the flight?
We offer a variety of entertainment options, including movies, music, and Wi-Fi services. Dining services vary based on flight duration and time, including main meals, snacks, and beverages. Special dietary requests can be made at the time of booking.
6. Is there storage space for luggage?
Our aircraft are equipped with dedicated storage for your carry-on luggage. Larger items will be stored in the cargo hold.
Arrival and Connections
7. How do I complete immigration procedures upon arrival?
Upon arrival at an international destination, follow signs to the immigration checkpoint. Have your passport, visa, and other necessary documents ready. Our ground staff will assist you with the immigration process.
8. Is transfer service available?
We offer airport transfer services. You can select this service when booking, and our driver will meet you at the airport and take you to your destination.
9. What should I do if my luggage is lost or damaged?
If your luggage is lost or damaged during the flight, contact the airport's baggage service desk or our customer support team immediately. We will assist in locating your luggage or handling compensation issues.
Other Travel Tips
10. How to deal with jet lag?
Long flights may cause jet lag. It’s advisable to drink plenty of water, avoid excessive alcohol and caffeine, and adjust your sleep schedule to the local time upon arrival.
11. How to stay healthy during travel?
Maintain good health by washing your hands frequently, using hand sanitizer, staying active, and getting adequate rest. Inform the crew if you have any health issues, and we will provide the necessary assistance.
12. Is travel insurance provided?
We recommend purchasing travel insurance to cover unexpected situations. Travel insurance typically includes coverage for medical emergencies, luggage, flight delays, and cancellations. For specific insurance options, please consult our customer support team.
If you have any other questions about your trip, feel free to contact our customer support team. We are here to assist you!